Good Question Follow-Up: Why are EZPass transactions delayed?

ROCHESTER, N.Y. (WHEC) — We’ve received lots of Good Questions about the New York State Thruway’s switch to cashless tolling.

Some of our viewers have been wondering why EZPass transactions are taking several days to show up.

News10NBC has learned that it’s a temporary delay.

The Thruway Authority is telling drivers that the first trips since going cashless took longer to go through with the conversion to the new system. Officials say that’s by design and everything should be speeding up soon for upcoming trips.

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Watch previous Good Question segments here. If you have a question you’d like answered, email GoodQuestion@whec.com.