People call for public takeover of RG&E at Monroe County Legislature meeting
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ROCHESTER, N.Y. — A public takeover of RG&E is what some people in Rochester want after months of billing and customer service issues. People called for a public takeover at Tuesday’s Monroe County Legislature meeting.
This follows hearings at City Hall on Feb. 7 and virtual hearings on Feb. 1 about the billing issues with the state regulators in charge of holding RG&E accountable.
The group Metro Justice is calling on city and county leaders to pay for a study on what it would take to create a public utility.
“The last couple of years RG&E has been severely overcharging me without taking accountability or rectifying their mistakes,” a speaker at the meeting said. “We already have a few towns in our county that have public electricity. And I believe those residents save a substantial amount every year.”
People will also speak out on the issue at a Rochester City Council meeting on Thursday at City Hall at 6 p.m. RG&E blames the billing issues on staffing shortages created by the pandemic.
More about calls to take over RG&E:
- Metro Justice calls on City Hall to take action over RG&E billing issues (Jan. 24)
- Community members speak at town hall to discuss public takeover of RG&E (Dec. 19)
- RG&E Customers protest at Rochester City Hall (Nov. 21)
- City leaders flipping the switch, wanting to take over RG&E (Oct. 27)
More about RG&E billing issues:
- Public packs hearing on RG&E billing, customer service issues (Feb. 7)
- 7k RG&E bill turns into 8K bill credit which turns into a shut-off notice (Feb. 2)
- How to fight back against RG&E billing errors and shut-off notices (Feb. 2)
- Customers express frustration at virtual forums about RG&E billing issues (Feb. 1)
- Billing and customer service problems continue at RG&E (Jan. 24)
- Following News10NBC investigation, state regulators expand probe into RG&E and NYSEG (Dec. 28)
- Frustrated homebuilder encounters more problems with RG&E (Dec. 16)
- Greece housing development slowed over struggles to get RG&E power (Dec. 12)
- RG&E billing chaos continues (Nov. 30)
- New Business Spends 17+ Hours Trying to Get RG&E to Hook up Gas Line (Nov. 4)
- Business customers having issues with RG&E too (Oct. 28)
- NYS regulators launch new investigation into RG&E (Oct. 27)
- RG&E President: ‘We’re in the storm’ of customer service issues (Oct. 27)
- RG&E threatening to shut off customers for uninspected meters (Oct. 5)
- Lifespan Helping Elderly Customers Worried about High RG&E Bills (Sept. 23)
- RG&E president responds to billing issues and PSC penalty (Sept. 14)
- RG&E penalized $900,000 for missing bill service quality metric (Sept. 14)
- Hilton Man Gets $7,622 Bill from RG&E (Sept. 13)
- RG&E and NYSEG to begin installing smart meters across the region (Sept. 6)
- President of RG&E: “We’re working on ways to make billing more efficient” (Sept. 5)
- An Irondequoit man’s big RG&E bill spurs a call to News10NBC (Aug. 31)
- After months of no bills, pizza shop owner gets $6,168 RG&E bill (March 29)
- ‘We were shocked’: Marion family facing nearly $1K utility bill (Feb. 14)